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The Economic Recovery Specialist will be responsible for the reporting and administration of grants related to Covid-19 in conjunction with the case managers at CPR. The ERS will provide individualized service to support participants in building stability during their affected time with the pandemic. This will be accomplished through case management, collaboration with landlords and local court systems. The goal is to assist clients in remaining housed and supported as well as help participants overcome barriers through direct case management, referrals to established services, with warm hand-offs and follow-up, and filling gaps in services where possible.
Duties and Responsibilities
Ensures timely response to referred participants and that participant information is accurate in data system.
Reviews housing situations with first time participants and develops specific strategies that match the client’s needs during their time affected by the pandemic.
Networks and collaborates with area court systems, human services, landlords.
Maintains relationships with existing landlords and establishes new landlords and court officials willing to work with this demographic.
Participate in keeping the policies and procedures manual sections for this program up to date.
Maintain and update current resource and partner information.
Consistently meets all agency assigned tasks and outcome goals
Field inquiries from landlords to provide information on La Puente’s services, listen to their
needs and bring them to partners for follow-up.
Ensures effective service delivery by notifying LP Case Managers of updates on housing situations and income of clients participating
Follows the process in the Economic Recovery portions of the handbook and suggests changes where gaps are identified, or more effective processes are developed.
Understands current eviction trends and available resources.
Knowledge of effective strategies for avoiding eviction
Knowledge of the work of other organizations working with the same demographic.
Familiarity with current housing market information and employer base.
Other duties and special projects as assigned.
Qualifications and Requirements for this Position:
Non-profit or related experience preferred.
4 year degree required, business or social work preferred
Experience in a social services setting with working knowledge of case management systems and planning techniques;
Knowledge of housing related resources, the Department of Local Affairs, Department of Housing, and the Continuum of Care for homeless persons;
Experience working with individuals at risk of eviction and families a plus;
Must be proficient in the following computer applications–Microsoft Word and Excel;
Must meet insurance carrier’s requirements for approval to drive.
Job Type: Full-time
Pay: $15.00 – $16.00 per hour